Task+Analysis+Workshop

**Task Analysis Workshop**
Tuesday, February 22, 2011 <>

Topic overview:
We will spend most of today's class doing an exercise in ethnography and task analysis. We will begin the class with a brief overview and discussion about using Task Analysis as a technique for understanding the job that your customer is trying to do and identifying places where a new approach to doing that job could prove valuable to your customers. We will then proceed to do a hands-on exercise in ethnography and task analysis. Details of the exercise will be provided in class.

Preparation for class:
Our work today will also build on the readings assigned for the previous class session. There are no new readings required for today's class.

Reference materials:
Slides:

Group task analyses:
Each group should post their task analysis and observations from today's exercise to the pages linked below:

Group A: Sara, Rana, Hira, Ahmed Group B: Jumana, Laila, Amna, Abdulrahman, Belal Group C: Eddy, Samira, Khalifa, Yara, Brian